How do I retrieve my myWOW login password?
Submitted by amirthan on Fri, 01/17/2020 - 12:31
You can always recover your password in just 3 steps:<br>
<br>
Click at "Forgot password’’ link in our MYWOW Apps<br>
Type in your NRIC/Old IC/Passport/Army/Police and secret phase.<br>
Select mobile number and click Reset.<br>
You will receive a temporary password via SMS which you can use to log-in and change to your new password.<br>
<br>
If you have unable to login after retrieving password, please ensure your ID is correct or you may use a different ID during registration (eg: army ID, passport ID) <br>
<br>
<br>
&
English
How do I Top Up my MyWOW App WOWlet?
Submitted by admin on Wed, 02/13/2019 - 18:18
Click <a href = "https://www.facebook.com/watch/?v=480179002390074" > HERE </a> for Tutorial video<br>
<br>
You may reload via a payment gateway through the MYWOW apps or walk in to <a href = "https://www.google.com/maps/dir/3.062901,101.697443/@3.0633389,101.6269151,12z" >TONEWOW HQ</a> to perform the top up.<br>
<br>
<br>
TONE WOW HQ ADDRESS:<br>
B-G-1, Jalan 3/149E, Taman Sri Endah, Bangunan Endah Promenade, <br>
Bandar Baru Sri Petaling, 57000 Sri Petaling, Kuala Lumpur<br>
<br>
Opera
English
How do I retrieve my TWMMS login password?
Submitted by admin on Wed, 02/13/2019 - 18:17
You may retrieve your password with the following steps:<br>
• Click at "Forgot password’’ link in our TWMMS.<br>
• Type in your NRIC/Old IC/Passport/Army/Police and secret phrase.<br>
• Select mobile number and click Reset.<br>
<br><br>
Remark : You may login onto TWMMS once you have received the temporary password via SMS. You are advised to change your password upon login.
<br>
<br>
<br>
<img src="https://www.tonewow.net/sites/default/files/downloads/Picture2.png"/>
English
How do I restore expired or suspended sim?
Submitted by admin on Wed, 02/13/2019 - 18:14
If your sim is expired, you are unable to restore the SIM. To continue being a TONE WOW member, please call our customer service at 011-59000969 to check the availability of the number and on how to recover your expired number and member account. Please be informed, only MNP numbers are allowed for reactivation.
English
How do I check the network coverage in my area?
Submitted by admin on Wed, 02/13/2019 - 18:11
Click <a href = "http://coverage.digi.com.my/coverageportal5" > HERE </a> to check the network coverage.
English
How can I get a SIM replacement if my SIM card is lost or damaged?
Submitted by admin on Wed, 02/13/2019 - 18:09
You may request a SIM replacement through the following channels:<br><br>
Contact Customer Support: Call us at <a href="tel:01159000969"><strong>011-5900 0969</strong></a> or <a href="tel:01159009969"><strong>011-5900 9969</strong></a> or WhatsApp <a href="https://wa.me/60105129768" target="_blank"><strong>010-512 9768</strong></a></strong> for immediate assistance.
English